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Three Remote Access Mistakes to Avoid

November 18, 2015 by Dan Kukarsky

The opportunity to access your workstation from anywhere in the world is one of the greatest features that remote desktop software has brought to tech users. Whether you are always on-the-go and frequently feel the need to connect to your office computer, retrieve critical business files or perform important installs, remote access tools eliminate the need for unnecessary travel and bring you the amount of freedom you seek for.

However, no matter what your technical background is, there are several common mistakes to be strictly avoided. Here’s our list of three “don’ts” to follow when accessing your computer remotely in order to prevent privacy issues and security breaches that are simple, yet critical for any type of business: 

Don’t use the remote connection for personal activities

On the one hand, it may seem pretty obvious that you shouldn’t upload your vacation photos, look through personal emails or access your Facebook page in a remote session, but the idea is sometimes tempting after all. When connected remotely, avoid opening any personal files, and ensure that the keyboard is locked and the screen is disabled on a remote computer. Moreover, avoid accessing your office workstation from a public machine, as you need a secure and reliable connection through highly encrypted software equipped with two-factor authentication.

Don’t forget to logoff after finishing a session

Just think about it as if practically anybody could potentially see the information stored on your office computer. When logging off right after finishing a remote session, you can rest assured that no one will take advantage of your files and there will be no other security issues. Also, don’t use an “always on” connection, which often serves as a gate for cyber frauds to get ahold of your private data. Instead, use “logon/logoff” feature when needed.

Don’t forget to properly configure your office’s firewall

Whether you’re a salesperson in the field or a technician on vacation, it’s crucial to ensure that the firewall is configured in the right way so it won’t block remote connections to office computers. For an IT person, it should be put in the top of the list of your to-do’s when there’s a need for the staff to access their machines remotely, and for a sales one, try communicating with your support team to obtain permission to use a remote desktop tool of your choice.

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Related Posts

  • Best Practices for Secure Remote Access
  • Two-Factor Authentication in Remote Support Software
  • The Benefits of Using Remote Support Tools

Filed Under: Tips & Tricks Tagged With: remote access, remote access software, Remote computer

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