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Keys to Success: How to Prepare Your Company for Cyber Attacks

June 6, 2014 by Serge Soroka

Perhaps you’ve built a small, scrappy Bay Area start up into a thriving midsize company. Or maybe you’re at the helm of an already large institution and searching for IT tools to help you plan for cyberattacks.

No company is immune to the dangers of cyberdisruption. Stolen or pirated data, missing account files, and damaged client files can all create havoc for your company and potentially put you at risk for lawsuits and financial catastrophe. As a remote access software vendor, we understand the importance of making IT companies and IT customers feel safe and secure so we’ve put together some tips to help you prepare for a cyber strike.

The U.S. House of Small Business Subcommittee on Health & Technologies recently found that small businesses suffer one out of five cyberattacks; such attacks put these businesses in such constraint that a majority of them close within half a year of being struck.

1. Identify Your Risks. To prepare effectively, first, you need to know your risks. Your employees need to know how to protect their computers and systems – and the company’s computers and systems.

2. Create Security Processes. You need processes in place to help your people register complaints and act swiftly on any reconnaissance. You also need processes to encrypt, back up, and otherwise secure key elements of your IT infrastructure.

3. Update Security Features. You must also update and manage these security processes regularly. It’s not enough to send an email one time to your team saying “change your passwords.” You need a process in place to ensure that passwords are continually being refreshed on a regular basis.

4. Isolate the Problem. When security problems emerge (which is all but inevitable), seek to figure out the core problem causing the breach, and fix the system responsible. Nine times out of ten, security problems are caused by bad processes, rather than by bad people.

5. Find the Right Security Team. Finally, put excellent people in charge of security. Depending on the size of your company, you may need just one person, or you may need an entire crew.

If you or your IT company are looking for a remote support application, call Techinline today or register for a fully-featured free trial!

Register now for a fully featured 15-day free trial of Techinline

Filed Under: Security, Tips & Tricks Tagged With: IT developments, Security

The End of Windows XP: Tips for Surviving “XPocalypse”

April 25, 2014 by Serge Soroka

We’ve been getting a lot of questions from clients asking about the discontinuation of Windows XP and how it may effect their business operations. As of December 2013, nearly 30% of all computers were using XP, so a huge number of systems will likely be extra vulnerable over the next few months. [Read more…] about The End of Windows XP: Tips for Surviving “XPocalypse”

Filed Under: Microsoft Windows Tagged With: Security, Windows XP

New Major Techinline Version 2.1.0 Ready For Launch

February 11, 2012 by Serge Soroka

We’re happy to announce that a new major Techinline version, 2.1.0, is set to be released tomorrow. Most importantly, this release will contain the long-awaited and desired “Restart as a Service” feature.

Restart As A Service: When the Client application has been launched without full administrator permissions, the Expert is now offered the option to restart the Client application as a Windows System Service. [Read more…] about New Major Techinline Version 2.1.0 Ready For Launch

Filed Under: Updates Tagged With: Client, Features, Free trial, IT developments, Product interface, Security, Techinline, Version update, Windows System Service, Windows UAC

Techinline Rolls Out Two-Factor Authentication For Its Users

October 31, 2011 by Serge Soroka

Techinline announced earlier today the introduction of a two-factor authentication login process. This improvement was made to comply with PCI regulations and FFIEC’s mandate concerning identity protection. [Read more…] about Techinline Rolls Out Two-Factor Authentication For Its Users

Filed Under: Updates Tagged With: Customers, Features, Free trial, Login, Security, Techinline

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