Maintaining client happiness and encouraging loyalty in today’s hectic environment depend on quick reaction times. Studies reveal that consumers want almost instantaneous answers; industry standards usually gauge achievement in minutes or seconds. [Read more…] about How Customer Support Software Improves Response Time Across Industries
Customer Support
Why Active Listening Will Matter More to Customer Experience in 2019
Are you listening to your customers? I mean, not just passively accepting the problem they’re having and thinking about the ways to fix it, but truly listening to what they’re saying. If not, you definitely should. [Read more…] about Why Active Listening Will Matter More to Customer Experience in 2019
FixMe.IT Support: Your Feedback Is Important to Us
For all of us here at Techinline, constantly enhancing user satisfaction by improving product experience is one of the top priorities. Whether you need to solve an unexpected issue, ask a question regarding FixMe.IT’s performance, or share your thoughts and feedback with us, you may always contact our team via any preferred channel.
Here are a few ways to request technical assistance or get information about the FixMe.IT remote support application. [Read more…] about FixMe.IT Support: Your Feedback Is Important to Us