Looking for a viable VNC alternative that’s fast, easy to use, reliable, and cost-effective? Read on to learn how you and your business can benefit from switching to the FixMe.IT remote support software.
Why Switch From VNC?
The VNC technology used to be the one many relied on back in the days, but now it’s more than 20 years old. Here are some of the reasons why users grow to dislike VNC and start searching for an alternative:
- VNC overloads the network which slows down the connection speed and causes bad delays.
- VNC requires playing around with firewall configurations and enabling additional ports.
- VNC is difficult to set up. To establish a remote connection, you need to install both the Server and the Client applications on your computers.
- VNC is not secure when it comes to external remote support.
- VNC is not that feature-rich. It does not allow more than 10 concurrent connections, and puts restrictions on unattended access and custom branding.
VNC Connect vs. SetMe: Features & Pricing Comparison
VNC Connect is currently one of the most widely used remote support/remote desktop applications based on the VNC technology, that’s why we’ve chosen it for a more detailed comparison with SetMe.
Unlike VNC Connect or any other VNC-based tool, such as RealVNC, TightVNC, or UltraVNC, SetMe is based on the WebRTC peer-to-peer communication technology, thereby ensuring a fast and stable connection in any environment along with minimal latency when controlling remote computers. SetMe works through firewalls, and does not require enabling any additional ports, which makes it ideal for both external and internal remote support.
SetMe boasts an extensive remote support toolset, including multi-session handling, cross-platform unattended access, multi-window control, drag-and-drop file transfer, multi-monitor navigation, remote screen scaling, detailed session reporting, session recording, and much more.
Security-wise, SetMe guarantees that all remote connections along with the data transmitted during remote support sessions are end-to-end encrypted and secure. On top of that, SetMe provides customers with full control over the remote session, and offers multi-factor authentication via third-party authenticator apps.
SetMe is one of the most cost-effective applications for remote access and remote support. For only $33 per month you get unlimited concurrent sessions, unlimited attended devices, access to 200 unattended computers, all remote desktop features, and responsive customer support.
| VNC Connect (Enterprise) | SetMe | |
| Price per year (1 technician) | $400 | $396 |
| Concurrent sessions | Up to 10 | Unlimited |
| Unattended access | No | Yes, up to 200 computers |
| Drag-and-drop file transfer | No | Yes |
| Multi-window control | No | Yes |
VNC Connect vs. SetMe: Reviews & Ratings
Here’s what some of current SetMe users are sharing about their experience (click here to read all reviews on Capterra):
A very good product and an important tool in my support services tool kit. It helps me to remotely manage servers and desktops for my clients all over the world with ease. – William F.
Easily one of the best remote software out there for the sake of simplicity. We have tried all of the big name brands and none are as straight forward and easy as SetMe. – Luke W.
SetMe has allowed our business to connect with customers from far away while maintaining simplicity. Most remote setups involve too many steps and or needing an account setup just to get help. SetMe has provided a short and simple process that meets expectations. – Jay C.
Considering SetMe as a possible VNC alternative? Visit our website to learn more about SetMe, and be sure to register for a fully-featured free 15-day trial.
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