Whether you need to access your office computer running on Windows 10, assist a family member who’s having problems with their PC, or provide remote technical support to customers located in different states or countries, you would need a cost-effective and reliable remote desktop solution to achieve your goals.
Forget about RDP. It just won’t work that well outside of the office environment. Besides that, it’s not that easy to set up and offers a very limited set of features. Here are the three compelling reasons why FixMe.IT may be your best choice for supporting Windows 10 machines remotely.
Do more. Spend less
Most well-known remote desktop tools are expensive. On top of that, they put specific limitations on the number of Windows machines you can connect to at the same time. FixMe.IT, on the other hand, allows you to connect to an unlimited number of remote computers, as well as install unattended access on up to 150 devices.
FixMe.IT offers a powerful set of remote desktop features, including remote desktop control and multi-window control, remote screen scaling, drag-and-drop file transfer, multi-monitor navigation, remote reboot and auto-reconnect, and much more. All this for only $30 per month or $300 if billed annually, which is less than $1 per day.
Easy 3-step connection process
Unlike many other tools, FixMe.IT lets you save time and effort that’s often required to set up the application and connect to a remote desktop. FixMe.IT allows you to connect to any Windows 10 machine, located in any environment, in just three simple steps.
Watch the video to see how it works:
Top-rated by IT pros
IT support professionals from companies of all sizes love FixMe.IT. According to Gartner’s GetApp, FixMe.IT is among the top 5 remote desktop software Category Leaders. Based on 353 unbiased customer reviews, 98% of which were positive, FixMe.IT scored 94 points out of 100, and also currently holds a 100% Recommended rating on GetApp. On top of that, FixMe.IT remains one of the highest-rated remote support solutions on Gartner’s Capterra, the world’s leading business software discovery platform.
Here’s what some of our happy customers have shared about their experience with FixMe.IT:
By far the easiest remote access software I have ever used. As an IT manager, this software has saved me $1000s every month. With just a few clicks I can access customer’s computers and correct problems while never leaving my office. My customers love this process.
R. Curtis McBroom, System Analyst @ Alliance Transportation Group
The annual price per license is only $300 for which is an exceptional bargain when compared to most other professional remote support platforms. One license is for one support agent and virtually unlimited clients. There is not any additional cost for clients or the number of client connections you make.
Steven Cartier, IT Support Technician @ Davidson Academy
For my tech support business serving clients in eight states and Mexico, we’ve been using FixMe.IT for about four years. It has proven to be reliable and more than adequate for our needs. Over those four years, I can recall only twice that the service was unavailable, but in both instances, the service resumed within seconds. I especially like how quickly it opens and connects us to our clients’ workstations and servers. Our customers are able to easily get us connected. Even our senior citizen clients have found it easy to get us connected using FixMe.
Jeff Ensminger, Owner @ ThoughtEater Technical Solutions
Rocket fast access, unlimited troubleshooting capabilities, real-time online status indicators, multiple client lists. Easy-to-use interface, multiple support sessions can be open at one time. Unattended access to any client machine. Once I saw the ease of installation and use of FixMe.IT, every other remote support software faded away fast.
Andrew Fortman, Software Support Tech @ Advanced Audio Systems
Considering FixMe.IT as a possible solution for supporting Windows 10 machines remotely? Visit our website to learn more about FixMe.IT, and be sure to sign up for a fully-featured 15-day free trial of our application to see how it works in your environment.
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