Looking for a viable VNC alternative that’s fast, easy to use, reliable, and cost-effective? Read on to learn how you and your business can benefit from switching to the FixMe.IT remote support software.
Why Switch From VNC?
The VNC technology used to be the one many relied on back in the days, but now it’s more than 20 years old. Here are some of the reasons why users grow to dislike VNC and start searching for an alternative:
- VNC overloads the network which slows down the connection speed and causes bad delays.
- VNC requires playing around with firewall configurations and enabling additional ports.
- VNC is difficult to set up. To establish a remote connection, you need to install both the Server and the Client applications on your computers.
- VNC is not secure when it comes to external remote support.
- VNC is not that feature-rich. It does not allow more than 10 concurrent connections, and puts restrictions on unattended access and custom branding.
VNC Connect vs. FixMe.IT: Features & Pricing Comparison
VNC Connect is currently one of the most widely used remote support/remote desktop applications based on the VNC technology, that’s why we’ve chosen it for a more detailed comparison with FixMe.IT.
Unlike VNC Connect or any other VNC-based tool, such as RealVNC, TightVNC, or UltraVNC, FixMe.IT guarantees a fast and stable connection in any environment, works through firewalls, and does not require enabling any additional ports, which makes it ideal for both external and internal remote support.
FixMe.IT boasts a large remote support toolset, including multi-session handling, unattended access, multi-window control, two-way desktop sharing, drag-and-drop file transfer, multi-monitor navigation, remote screen scaling, detailed session reporting, session recording, and much more.
Security-wise, FixMe.IT ensures that all remote connections along with the data transmitted during remote support sessions are fully protected and secure. FixMe.IT is based on the TLS 1.2 protocol and the industry-standard 256-bit AES encryption, provides customers with full control over the remote session, and offers optional two-factor authentication.
FixMe.IT is known to be one of the most cost-effective applications for remote access and remote support. For just $30 per month or $300 per year you get unlimited concurrent sessions, access to 150 unattended computers, all possible remote desktop features, custom branding, and responsive customer support.
| VNC Connect (Enterprise) | FixMe.IT | |
| Price per year (1 technician) | $400 | $300 |
| Sub-logins available | No | Yes |
| Concurrent sessions | Up to 10 | Unlimited |
| Unattended access | No | Yes, up to 150 computers |
| Drag-and-drop file transfer | No | Yes |
| Multi-window control | No | Yes |
| Custom branding | Yes* | Yes |
*not available in Professional Edition
VNC Connect vs. FixMe.IT: Reviews & Ratings
Based on more than 360 unbiased user reviews, FixMe.IT is currently the highest-rated remote support software on Gartner’s Capterra, one of the leading business software review platforms. Here’s what some of our customers share about their experience (click here to read all reviews on Capterra):
The product is really easy to use and is deadly reliable. No issues with operating system variations or other individual PC differences, always seems to fire up and run just fine. AND, the cost is amazingly low when compared to competitors. – Michael A.
I work with other companies when their support is required and use their remote access software. After seeing many that are on the market, FixMe.IT is by far the best one I’ve seen. You can’t beat the cost! – James P.
This is by far the easiest remote access software I have ever used. As an IT manager, this software has saved me $1000s every month. With just a few clicks, I can access customer’s computers and correct problems while never leaving my office. My customers love this process. – R. Curtis M.
Never a glitch, freeze or drop. Easy to setup and use. Survives a reboot and is a better value than TeamViewer, or AnyDesk. Product does have real support if needed. – Harold D.
On G2, another large business software review platform, FixMe.IT is currently the 6th easiest to use and the 8th highest rated remote support application while VNC Connect holds positions number 16 and 14 within the same ratings respectively.
Already considering our software as a possible VNC alternative? Visit our website to learn more about FixMe.IT, and be sure to register for a fully-featured free 15-day trial.
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