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FixMe.IT Helps 300Brand Deliver Internal IT Support to a Growing Number of Users

September 26, 2017 by Dan Kukarsky

Whether you’re looking for a remote desktop solution to provide assistance to clients located anywhere in the world or support your staff internally, FixMe.IT can help you do both while saving time and effort needed to resolve technical issues remotely.

300Brand, a strategic holding company that manages a portfolio of media and marketing services organizations and is based in Alexandria, Virginia, has chosen FixMe.IT to deliver in-house remote IT support to a growing number of users.

“FixMe.IT saves valuable time with our IT support staff being able to jump on a remote user’s machine and quickly diagnose issues or provide live instruction to accomplish various tasks.”
– Jamie Burdette, Web Services Director, 300Brand

For over five years, FixMe.IT has provided a quick and secure solution for the company’s needs in troubleshooting IT support issues and running internal training sessions. According to Jamie Burdette, the application is easy to use for both the IT support staff and remote users, which is one of the best assets of FixMe.IT.

“With several remote support staff, FixMe.IT is the ideal solution.”

Based on the recent Capterra reviews, many would agree with Jamie: businesses of all sizes mention ease of use, quick installation process and seamless remote connection as the key benefits of using FixMe.IT.

Enjoyed reading 300Brand’s story? Find more exciting customer cases on our blog, and join us on Facebook, Twitter, or LinkedIn to get all the recent news and updates as they happen.

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Related Posts

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  • How to Switch Users on Terminal Server with FixMe.IT
  • FixMe.IT Customer Care: Fast Support When You Need It

Filed Under: Customer Stories Tagged With: Customers, FixMe.IT

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