Whether you’re new to FixMe.IT or already are a long-time user of the application, we thought you might need some key figures and facts about our service at hand to share with your colleagues or prospective customers.
Here are seven things you (probably) didn’t know about FixMe.IT:
3 Simple Steps
We’ve designed our tool to be easy to use for everyone. FixMe.IT allows you to connect to a remote machine in 3 simple steps while giving your client full control over the support session.
3 Seconds
FixMe.IT lets you connect to any remote machine within just seconds which makes it one of the fastest remote support applications on the market.
63 Countries
Our remote desktop tool is used and trusted globally – businesses from dozens of industries and 63 countries have adopted FixMe.IT to support their customers.
2.3 Million Hours
2.3 million hours is the total time of remote support sessions conducted by all of the FixMe.IT users last year. Impressive, right?
57 Support Sessions
Our average customer runs 57 on-demand sessions per month.
29 Unattended Machines
Apart from allowing you to run an unlimited number of concurrent sessions, FixMe.IT also includes the unattended access feature which lets you set up and manage up to 150 unattended clients in total. According to our estimates, 29 unattended machines are configured on average per month.
65% of FixMe.IT Users Brand Their Support Page
Most of our customers choose to take advantage of FixMe.IT’s extensive branding capabilities. Our recent research showed that 65% of FixMe.IT users customize their support landing page to make it easier for clients to request tech support directly from the company’s website.
Want to share with others? Click on the image below to download the infographic in PDF:
