In a modern world of cloud and mobile technologies when there can be miles between a business with expanding global footprint and its clients, it’s crucial to get any service-related issues resolved in a timely manner and eliminate the need for costly employee travel. Data Pigeon, a UK-based collaboration software provider, chose FixMe.IT to deliver one-to-one remote support in real-time and ensure that any client issue can be turned into an excellent and positive experience. [Read more…] about Data Pigeon Provides Timely Remote Assistance to Customers with FixMe.IT
Small businesses and private IT practitioners offering support services to those in need are often in search of a remote desktop tool that would fit quite a number of technical requirements, boast a wide set of vital features, and come at a reasonable price. Most widely-used remote access applications are not always that cost-effective, while free does not necessarily mean better.
However, there’s always a solution for your small remote support business.
Are you a small business looking for a cost-effective solution suitable for ad-hoc remote support services? We’ve got something for you. Unlike many vendors that offer subscription-based products only, Techinline FixMe.IT delivers the flexibility you need with its unique per-session licensing. This type of license allows you to purchase a dedicated session bundle and use it when you please, for an unlimited period of time. And as the business grows bigger, you can always switch to a subscription to better serve your customers’ needs.
Still hesitating? We’ve got a real-life story, too. [Read more…] about Discover Flexibility for Your Business with FixMe.IT’s Dual Licensing Model
How much time do you usually need to connect to a remote client? Whatever the figure is, FixMe.IT can do it in a matter of seconds, allowing you to provide quick remote assistance when needed. Apart from delivering fast remote support to customers, FixMe.IT can be used in a variety of ways that let you save time, costs, and valuable resources. Many of our customers utilize the application to organize remote training sessions and online demos. Take ICT Bureau, a UK-based developer of domiciliary software, as an example. [Read more…] about Improve Your Customer Support & Host Online Trainings with FixMe.IT
Being one of the fastest remote desktop solutions on the market, Techinline FixMe.IT helps organizations across various industries improve their support of both customers and employees, streamline business processes, and enhance client experience. Read on to learn how one of our valued customers opted for FixMe.IT to increase the quality of their services. [Read more…] about Target Systems Supports Commercial Customers with the Help of FixMe.IT
Several Techinline users have recently reported cases of Techinline not being recognized as a trusted application by Norton anti-virus products. We would like to address this issue in greater detail.
Techinline’s components (ie browser plug-ins and executables) are updated after each new major version release, the last of which took place on November 7th. [Read more…] about Techinline and Anti-Virus Software