Lately we’ve been approached by a number of potential customers asking the same, common question: “Why would I pay for remote support software such as FixMe.IT if there’s a number of free remote desktop tools out there these days?” [Read more…] about Free vs. Commercial-Use Remote Support Software
Remote Desktop Tools
The entire remote desktop software industry surely was in for a surprise on Monday morning with LogMeIn announcing its decision to pull the plug on its long-time Free offering. This sudden decision and painfully brief 7-day grace period which LogMeIn has offered for migrating their Free users over to LogMeIn Central and other commercial use products has stirred up quite a bit of debate and criticism.
Without getting too involved into the details and business politics of what may have convinced LogMeIn to make this unpopular decision, we at Techinline would like to play our part in accommodating any former LogMeIn Free users and offer our application as a viable alternative while summarizing some of the benefits that they would enjoy:
1)Reasonable and flexible pricing: Techinline is priced at literally a fraction of LogMeIn’s commercial-use products (ie Central, Rescue, etc) that LMI has suggested migrating to. Furthermore, we offer a unique “pay as you go” pricing model which is specifically designed for sporadic or personal use. The pricing factor particularly makes Techinline an attractive solution for small and mid-sized businesses.
2)Unlimited On-Demand Remote Support: Avoid any “per computer” costs, as a single Techinline license allows you to support an unlimited number of customers. Your account also allows you to configure up to 100 client machines for unattended access.
3)Simple and Intuitive Connection Process: Connect to your Client in seconds without the need to perform any installations in the process. Techinline’s connection process consists of 3 simple steps, ensuring that you will not encounter any issues in getting connected to clients even with limited IT knowledge.
4)Fast & Responsive Customer Service: Techinline takes pride in its “personal” approach to customer handling and support. Our existing clients will certainly confirm that Techinline is always responsive and efficient when it comes to dealing with various issues. Experience this yourself by contacting Techinline today and discussing how our product can suit your needs with one of our reps!
5)Robust Functionality and Performance: Techinline delivers a number of valuable features for enhancing your remote support experience.
We welcome those out there currently on the search for an alternative to LogMeIn to speak to one of our staff members today and discover whether Techinline is the right fit for your needs. You may also introduce better yourself to Techinline and its capabilities by registering for a fully-featured 15-day free trial.
When choosing a remote control software package for your business, the following important decision must be made: should you use in-house, self-hosted remote desktop tools, or should you resort to a SaaS tool. SaaS is an acronym that stands for “Software as a Service,” and is used to describe browser-based or “cloud computing” tools. In general, SaaS and browser or cloud based tools have several distinct advantages over hosting your remote support services in-house. [Read more…] about Advantages of Cloud Over In-House Remote Desktop Products
Remote desktop computing helps IT businesses model out the way in which they carry out their services and manage their clients. As businesses expand their clientele base and workforce, they need remote desktop software in order to effectively handle increasing demand. In addition, businesses want to utilize their resources optimally in order to cut down on costs and maximize profits. Remote Desktop Software applications play an essential role in ensuring that IT businesses turn around their conventional way of offering services and utilizing resources. [Read more…] about Reduce Costs With Remote Desktop Software