FixMe.IT provides your clients with an easy way to request remote tech support via web browser. All they need is to run fixme.it in the address bar, download and run the temporary, lightweight client app which generates a unique client ID, and pass it along to you. There is a chance, however, that the client may experience browser issues, or their browser might get too infected for the application to work correctly.
So, is there a way to make sure the client could request tech support regardless of browser performance? The answer is yes! [Read more…] about How to Permanently Install FixMe.IT Client App on a Remote Computer