Did you know that FixMe.IT offers a couple of keyboard shortcuts that can simplify your everyday work with the application? Below are the two most helpful commands that will allow you to easily perform some vital tasks during a remote support session. [Read more…] about Most Useful FixMe.IT Shortcuts to Know
Whether you’re planning to open a new division in the Bay Area or are worried about what will happen when you double your employee roster this year, you must keep your organization’s sensitive data safe. According to the 2015 Cost of Data Breach Study conducted by Ponemon Institute and sponsored by IBM, the average cost for each record containing confidential information increased from $201 to $217 in 2015. The total average cost paid by organizations as a result of data breaches increased from $5.9 million to $6.5 million year-by-year, and the numbers are likely to increase over the long term. [Read more…] about Preventing Data Breaches In 2016
2016 is just around the corner and now is that traditional moment we always seize to predict what’s next, as well as to sum up what we’ve seen this year. Fortunately, the remote desktop industry hasn’t experienced any fundamental disturbances in 2015. However, there are five key industry trends that we at Techinline would like to highlight in this post and share with our users. [Read more…] about Top Five Remote Desktop Industry Trends of 2015
Some time ago we described how to spot tech support scam – a typical computer access fraud that the IT community is talking about more and more these days. Sadly, scamming affects both users’ private data and vendors’ reputation, as most fraudsters tend to present themselves as well-known software providers. We’ve been following all the ongoing discussions about this issue and recently finally got a call from one of our customers that helped us start an in-depth investigation to find and penalize the criminals.
We’d like to share this story and hope that our customers and other businesses might find it helpful in fighting back against “Tech Support” scams. [Read more…] about Fight on “Microsoft Support” Scams
You reboot your Windows 10 or 8 machine into Safe Mode, and that’s where the big disappointment comes – you realize that for some strange reason the Wi-Fi connection is disabled. Most of the services you need are off and you’re having a hard time restoring your internet access. Does the symptom sound familiar? If so, chances are that you’ll find this quick guide useful. [Read more…] about How to Restore Wi-Fi Connection in Windows 10 Safe Mode
In the recent days we’ve received several reports concerning an issue that occurs when users are updating to the newest version of the FixMe.IT Expert application. Here’s a short guide to help you understand the nature of this problem and quickly resolve it. [Read more…] about How to Fix Commonly Reported Expert Update Issue