At Techinline we always put customer satisfaction as a top priority and try to walk an extra mile in order to help our clients solve various kinds of problems. As part of our regular blog category, we would like to share another notable customer support case and a resolution that some of you might find useful. [Read more…] about FixMe.IT Customer Care: Getting CTRL+ALT+DEL Command to Work Remotely
Remote access trojans have become a common problem in the recent years. They are hard to detect, they pose a real threat to users’ online privacy, and tend to mimic commercial remote desktop software that, in most cases, doesn’t serve to perform any kinds of criminal activities. Here’s a short overview of RAT’s nature and a quick guide to removing malware from an infected computer. [Read more…] about What’s a Remote Access Trojan and How to Remove It Remotely
Whether you’re experiencing extremely slow response time or a third-party software tool accidentally blocks the Expert application, you can always count on our support team’s professional advice and immediate assistance. In a previous blog post we revealed a couple of notable support cases that highlight our team’s dedication to delivering the best customer experience possible. Let’s take a look at some other great success stories: [Read more…] about FixMe.IT Customer Care: Fast Support When You Need It
Today we are excited to officially introduce a modified name of our remote desktop application, formerly known as Techinline Remote Desktop. The new name, FixMe.IT, is part of our recent rebranding effort that perfectly reflects the ease of use, powerful features, seamless connectivity, and other benefits that our remote desktop application delivers to its users. To help you better understand our goals and motives, we’ve prepared a short Q&A below. [Read more…] about Techinline Announces Product Rebranding
At Techinline, we always care about our users, and make customer satisfaction one of our top priorities. According to a recent review of FixMe.IT, published on Financesonline.com, our product gained 99% positive references regarding client satisfaction. We’re extremely happy to receive such recognition that inspires us to further improve our services, and deliver the best possible user experience.
When it comes to customer inquiries, we are always ready to go an extra mile in order to help you resolve any kinds of issues. Even if these issues may not be attributed to the product itself, we always care to support you.
Here’s a couple of great success stories. [Read more…] about FixMe.IT Customer Care: Cutting Response Time for Your Mice And More
Data Privacy Day, held on January 28 each year, is one of those holidays that we don’t celebrate in the proper sense of the word. You don’t get any gifts or a long-awaited day-off and nobody throws any big parties with long speeches and champagne. All over the world, this holiday is considered to be the time for IT professionals and executives to focus on protecting data privacy, and educating consumers about the importance of how valuable information is stored, shared, and used. [Read more…] about 4 Ways to Celebrate Data Privacy Day