There’s an impressive amount of Windows 10 keyboard shortcuts that provide a much faster access to certain OS features, and chances are you apply most of them in your everyday work. But what if you want to be even more productive and put some of the vital Windows features just a click away by creating a desktop icon for a specific keyboard combination? [Read more…] about How to Create a Desktop Icon for Any Windows Keyboard Shortcut
Tips & Tricks
The Windows 10 Anniversary update has brought new accessibility, security and power-efficiency features to Microsoft Edge, making native Windows browsing far more pleasant than it used to be in the glitchy Internet Explorer era. However, if you’re new to Edge, you might find your first experience to be a bit frustrating, especially when trying to change the default Downloads folder or reinstalling the browser after an issue.
Here are some useful tips and tricks for getting the most out of your Microsoft Edge experience. [Read more…] about 3 Tips for Better Microsoft Edge Experience
Everything is customer-centric nowadays. Marketing and sales people have all the tools and technology at their disposal to make customers’ experience better. However, they understand the need to build soft skills first before jumping in the never-ending customer hunt, and try to polish them whenever possible.
IT professionals do have all the technology at hand, too. But when it comes to remote IT/helpdesk support, many often forget that developing soft skills is no less important than just being a computer guru and fixing issues.
So, what are these soft skills that can make an IT support tech stand out? [Read more…] about Building Soft Skills for Remote IT Support
Techinline FixMe.IT is a remote desktop tool known for its ease of use and flexibility, however, you might have a feel of complicacy here and there when running the application for the first time. If you’re new to FixMe.IT, take a look at the Getting Started Guide available on our website, and watch the Expert app introduction video. After that you can take advantage of these tips below that will help further improve your experience, and make your daily IT support routine as hassle-free as possible. [Read more…] about How to Get the Best Experience from FixMe.IT
There’s a number of great password manager solutions available nowadays, making it less painful to memorize every single symbol combination for a zillion websites that you’re registered on. However, it’s still common to neglect two of the most important rules of Internet security: ‘don’t be too obvious’ and ‘don’t reuse the same password’.
With a pair of notable remote support tools being hit by cyber-attacks in the recent days, we wanted to take a moment and share some of the best practices on how to improve the strength of your passwords and reduce the risk of unauthorized access to your account. [Read more…] about How to Create a Secure Password
The ability to run session reports is a vital feature for any remote desktop tool on the market. It allows private IT practitioners to keep track of their own work, and helps CIOs and managers stay up-to-date on how and when the software is used by their teams. Therefore, if there’s something wrong with your organization’s support activity logs you’ll surely know about it. [Read more…] about How to Create Reports on FixMe.IT Remote Support Sessions