The feedback that we periodically receive suggests that Clients often find it cumbersome and confusing to follow instructions for installing a browser plug-in to start a Techinline session. In such situations, we recommend using Techinline’s Client Desktop Application as an easy way to bypass the plug-in installation and obtain a Client ID. Clearly, if one…
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We’ve been contacted by several clients in the recent days about Techinline’s plans to add a video session recording feature. I’m pleased to announce that video recording is already in the works and sh0uld be released around the start of September.
Read MoreMore good news from Techinline’s “Development Front” – we have released yet another upgrade over the past weekend which includes the ability to send a Ctrl-Alt-Del command. This feature is available on all Operating Systems supported by Techinline and can be executed in the following two ways:
Read MoreWe’re thrilled to announce the release of yet another major Techinline upgrade, 2.5.0, which will be launched tomorrow. The latest version is packed with a number of useful features including a Safe Mode Reboot and Switch User functionality. What to look for in the latest release: Reboot Client Into Safe Mode: You are now able…
Read MoreWe’re happy to announce that a new major Techinline version, 2.1.0, is set to be released tomorrow. Most importantly, this release will contain the long-awaited and desired “Restart as a Service” feature. Restart As A Service: When the Client application has been launched without full administrator permissions, the Expert is now offered the option to…
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Several Techinline users have recently reported cases of Techinline not being recognized as a trusted application by Norton anti-virus products. We would like to address this issue in greater detail. Techinline’s components (ie browser plug-ins and executables) are updated after each new major version release, the last of which took place on November 7th.
Read MoreYesterday’s major Techinline release 2.0 contained a number of useful features and enhancements, but as it turns out was also accompanied by some negative technical “side-effects” that were experienced by users on both the Expert and Client ends. Throughout the day (November 7th), we received reports of the following behavior being encountered by our valued…
Read MoreTechinline is thrilled to announce its new major version release 2.0, which will go public later on today. This release will be packed with new features and enhancements, some of which our customers have been asking for quite some time. What to look for in the latest version:
Read MoreTechinline announced earlier today the introduction of a two-factor authentication login process. This improvement was made to comply with PCI regulations and FFIEC’s mandate concerning identity protection.
Read MoreWe’re excited to announce today’s new Techinline release which includes the long-awaited Auto-Reboot & Reconnect functionality! This feature enables the tech to reboot the client’s machine and automatically continue the remote session following the reboot. The Client is no longer required to by physically present at the remote location in order to grant permission to…
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