2016 is just around the corner and now is that traditional moment we always seize to predict what’s next, as well as to sum up what we’ve seen this year. Fortunately, the remote desktop industry hasn’t experienced any fundamental disturbances in 2015. However, there are five key industry trends that we at Techinline would like to highlight in this post and share with our users. [Read more…] about Top Five Remote Desktop Industry Trends of 2015
Remote Desktop Industry
Some time ago we described how to spot tech support scam – a typical computer access fraud that the IT community is talking about more and more these days. Sadly, scamming affects both users’ private data and vendors’ reputation, as most fraudsters tend to present themselves as well-known software providers. We’ve been following all the ongoing discussions about this issue and recently finally got a call from one of our customers that helped us start an in-depth investigation to find and penalize the criminals.
We’d like to share this story and hope that our customers and other businesses might find it helpful in fighting back against “Tech Support” scams. [Read more…] about Fight on “Microsoft Support” Scams
Expert Remote Support Software Firm on What’s to Come
The era of the in-house tech support desk may be drawing to a close. Thanks to the advent of better, scalable, and more reliable remote IT support tools, many experts believe that the outsourcing of critical IT projects will soon become standard in diverse industries.
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Technology Behind a Remote Desktop Connection
Whether you’re a business owner or the IT director at a Bay Area startup, you want superior, simple remote support solutions to help take care of your team’s helpdesk support needs. When you switch over to remote desktop technology, you almost immediately free up time and resources. Employees can access files from anywhere, for instance, reducing friction and commuting time, and they also no longer have to work at one computer to access information needed to complete tasks or run processes.
Avoiding Computer Access Fraud
Scammers use a variety of methods to gain entry into personal and business computers. Today, one of the most common scams targets the remote desktop tech support industry. Schemers call homes and businesses claiming to have information about a virus on a certain computer. Then, unsuspecting individuals unknowingly pass on information to a bogus technician.